Last modified: November 17, 2020

How to Fix “Missing Value [Shipping]” Error of Google Merchant Center?

On our app, we don’t sync shipping settings from your Shopify store so something doesn’t change many often. 

We recommend you set the cheapest option in the Google Merchant Center so that the total price of the product does not increase substantially in the ads and you remain competitive. 

Note: Before we proceed for all the Shipping Setting options, make sure you are setting the Shipping Rates in the same merchant center as the one you have linked the app with. Merchant Center ID from the account is matching with the Merchant Center ID in the app. 

  • Free shipping for all the product
  • The Settings icon on the top navigation of the Merchant Center, then go to Shipping and Returns ( in some countries it is linked by delivery). Click on Plus icon (+) then enter the Service name that you can easily refer to a particular shipping setting. (Please note that today this service name is for your reference only it is now shown to customers anywhere in the entire process).
  • Now select the country of target, default currency of your Shopify store, delivery time (order cutoff time, handling time, and transit time).  
  • Go down straight to the bottom and click on the Plus icon (+) to set the shipping rate table. Click Order Price (please double-check the shipping settings done by yourself in the Shopify), then add the same in the Google Merchant Center. You can add more than one options 
  • Click Save 
  • Wait for 24h for this change be effected 
  • Shipping based on the product weight
  • First, please double-check the shipping settings are already set in the Shopify store so we can duplicate the same to the Google Merchant Center. If not, click to Add Shipping zone and set one attribute. 
  • The Settings icon on the top navigation of the Merchant Center, then go to Shipping and Returns ( in some countries it is linked by delivery). Click on Plus icon (+) then enter the Service name that you can easily refer to a particular shipping setting. (Please note that today this service name is for your reference only it is now shown to customers anywhere in the entire process).
  • Now select the country of target, default currency of your Shopify store, delivery time (order cutoff time, handling time, and transit time).  
  • Go down straight to the bottom and click on the Plus icon (+) to set the shipping rate table. Click the Order Weight option (please double-check the shipping settings done by yourself in the Shopify), then add the same in the Google Merchant Center. You can add more than one options 
  • Click Save 
  • Wait for 24h for this change be effected 
  • Shipping Rates for additional countries: 
  • Please keep in mind that not all countries need shipping settings to be done. The list of countries that require shipping settings is here:  https://support.google.com/merchants/answer/7050921?hl=en&ref_topic=7293661
  • Please keep in mind that do not use any other app along with our app for Google Shopping, it may cause a conflict. 
  • First, please double-check the shipping settings are already set in the Shopify store so we can duplicate the same to the Google Merchant Center. If not, click to Add Shipping zone and set one attribute. 
  • The Settings icon on the top navigation of the Merchant Center, then go to Shipping and Returns ( in some countries it is linked by delivery). Click on Plus icon (+) then enter the Service name that you can easily refer to a particular shipping setting. (Please note that today this service name is for your reference only it is now shown to customers anywhere in the entire process).
  • Now select the country of target, default currency of your Shopify store, delivery time (order cutoff time, handling time, and transit time).  
  • Go down straight to the bottom and click on the Plus icon (+) to set the shipping rate table. Click Create a single rate for all orders, click Continue.
    Note: the currency has to be your Shopify store default currency for any country. When you open the settings of any additional country please don’t worry if you see 0% products matching for the shipping setting, please ignore this report and wait for 24h for these settings to get affected. If you have got a missing shipping error you will have to wait for 24hfor this change to get affected also. 
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